How long do alterations, custom and made-to-order pieces take?

Quick answer

Allow 10 working days before an altered, custom or made-to-order piece ships, unless it's a pre-order with set shipping dates on the listing.

Allow 10 working days for an alteration, a custom piece or a made-to-order piece to be made before it ships. The exception is a pre-order with set shipping dates, which you'll find on the listing.

If you're posting in something you already own, the 10 working days start once you've paid the invoice we send when it arrives. Repairs take the same 10 working days.

Delivery time comes on top, and depends on where it's going: see shipping times by country. If you need it by a particular date, email aroo@houndtees.com.au before you order and we'll let you know whether we can get it to you in time.

Last checked 4 November 2026

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How long do alterations, custom and made-to-order pieces take?

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