My discount code isn't working, or never arrived

The 10 per cent welcome code only works on a first order, and it is tied to the email address you signed up with, so if you have ordered with us before it will not apply. If yours never arrived, signing up again will not send a new one because we already have your email, but email us at aroo@houndtees.com.au and we will make you a fresh code.

A few other things that catch people out:

• Codes do not stack, so it is one code per order.
• Codes apply to full-priced items, not things that are already reduced.
• The email offering 10 per cent off for a review is automated, so we cannot resend it by hand, but we can make you a code instead.

If a code still will not go through, email us the code and what is in your cart and we will check it. If you have already ordered without it, here is what happens when you forget to use a code.