🇺🇸 Heads Up, Hound-Lovers in the U.S.
You’ll now likely be charged 10% of your parcel’s value on arrival.
While we work on navigating this new rule, we’re offering you 10% off your order to help ease the burden.
Just use code: OFFSET10 at checkout for 10% off.
Yes, it works on sale items and yes, you’ll still get free shipping on orders over $175 USD!
🐾 A Not-So-Fun Update on U.S. Shipping
From 5 April 2025, the United States has introduced a new import rule: All parcels arriving from overseas are now subject to a 10% import tariff - no matter how small.
Yep - even if your order is under $800 USD (which used to be completely duty-free), this new charge still applies.
It’s part of broader changes to how the U.S. handles international imports, and it affects all global brands, including little Aussie ones like us.
💸 What This Means for You
- The $800 USD duty-free threshold (a.k.a. the de minimis exemption) is still in place. So if your order is under $800, you won’t be charged traditional customs duties or taxes.
- However, this new 10% import tariff is completely separate and applies on top of that, to every international parcel, regardless of value.
So even if your order is technically “duty-free”, U.S. Customs will still likely charge you 10% of your parcel’s value before delivery.
Unfortunately, there’s no way for us to pre-pay or cover this cost for you (yet).
We ship with Australia Post, and your order is handed off to USPS once it hits U.S. soil. But right now, neither AusPost nor USPS allows us to collect or settle this charge in advance.
🤷 Why It’s All a Bit of a Mess Right Now
This rule came in fast, and the systems needed to manage it… didn’t. We’re already working behind the scenes to find a smoother, more integrated solution - we’d love nothing more than to collect this tariff at checkout and make your delivery seamless.
But right now:
- Some parcels slip through and arrive as normal.
- Others are held by U.S. Customs until the 10% is paid by you, the customer.
We’re in contact with logistics partners and monitoring every update - but for now, we’re in the same holding pattern as you.
🐶 We’ve Got Your Tail Covered (Sort of)
We’re a small team trying to ride the wave of global changes while still making epic tees for hounds and humans alike.
So, while this new tariff takes effect, we’re offering:
🎁 10% Off All U.S. Orders with Code: OFFSET10
Pop it in at checkout - it’s our way of taking the sting out of this surprise charge, even if we can’t manage it entirely (yet).
🔍 Just the Facts (and a Little Disclaimer)
- This is a U.S. import regulation, not something we control - and trust us, we wish we could.
- All info here is based on the most up-to-date guidance from the Australian Government and the U.S. Executive Order announced 2 April 2025.
- We’ll always keep things factual, clear, and as drama-free as possible.
- But since this is a foreign government policy and completely outside our control, we can’t be held responsible for any import charges or delivery delays caused by U.S. Customs.
We’ll always do our best to help - but what happens once your order leaves Australia is in their paws, not ours.
❤️ Thanks for Sticking With Us
Your support means everything. Truly.
We know this is annoying and unexpected, and we’re doing everything we can behind the scenes to make it easier.
In the meantime - thank you for sticking with us, trusting us, and being part of the Hound-Tees pack. 🐾